Privacy Policy

Effective Date: 24 July 2026

Who We Are

Treppan Living Technologies L.L.C. Treppan Living, is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

Our website is https://treppanliving.com.

This Privacy Policy explains how we collect, use, store, process, and disclose your personal information when you use our website, mobile application, CRM services, and related products.


Information We Collect

Depending on how you use our services, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Mobile number

  • User account information

  • Profile photo (if uploaded)

  • Property and tenancy information (where applicable)

Calendar and Scheduling Information

If you choose to connect your calendar, we may access:

  • Calendar events

  • Event titles and descriptions

  • Event dates and times

  • Meeting schedules

  • Event reminders

  • Attendee names

  • Attendee email addresses

  • Event organizer details

  • Event timestamps

This information is used only for synchronization with our CRM and scheduling services.

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Login activity

  • Access timestamps

  • Application usage logs

  • Crash reports

  • Security logs

Comments

When visitors leave comments on our website or application, we collect:

  • Name

  • Email address

  • Website (if provided)

  • Comment content

  • IP address

  • Browser user agent

This information helps us detect spam and maintain platform security.

If you have an account and leave a comment, your profile name and profile picture may be publicly visible.


Media

If you upload images, please avoid uploading images containing embedded location data (EXIF GPS). Other users may be able to download and extract location information from uploaded files.


Cookies

We use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Keep you logged in

  • Remember your preferences

  • Improve website performance

  • Analyze traffic

  • Enhance security

Cookies may include:

  • Login cookies

  • Session cookies

  • Preference cookies

  • Analytics cookies

You can disable cookies through your browser settings, although some features may not function correctly.


Embedded Content

Articles, videos, maps, or other embedded content from third-party websites behave exactly as if you visited those websites directly.

These providers may:

  • Collect personal information

  • Use cookies

  • Track your activity

  • Monitor interactions

Their privacy practices are governed by their own privacy policies.


How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Authenticate users

  • Synchronize calendar events with CRM

  • Schedule meetings and appointments

  • Manage contacts and attendee information

  • Process maintenance requests

  • Send notifications and reminders

  • Improve customer support

  • Monitor application performance

  • Detect fraud and unauthorized access

  • Comply with legal obligations

We process personal information only for legitimate business purposes or with your consent where required.


How We Store and Protect Your Information

We take appropriate technical and organizational measures to protect your information.

Security measures include:

  • Encryption during transmission (TLS/SSL)

  • Encryption of stored data

  • Role-based access controls

  • Secure authentication

  • Security monitoring

  • Regular vulnerability assessments

Our application data is securely hosted on Google Cloud Platform (GCP).


Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

Comments may be retained indefinitely.

Registered user information is retained while the account remains active or as required by law.

When information is no longer required, it is securely deleted or anonymized.


Who We Share Your Information With

We do not sell your personal information.

We may share your information with:

  • Google Cloud Platform (hosting)

  • CRM integration providers

  • Payment processors

  • Email and notification providers

  • Analytics providers

  • Security monitoring providers

  • Professional advisors

  • Government authorities where required by law

All third-party service providers process your information only on our instructions and are required to maintain appropriate security measures.

If you request a password reset, your IP address may be included in the reset email for security purposes.


Apple Pay

We use Apple Pay to process payments.

When you use Apple Pay, Apple and our payment processor securely process information including:

  • Device account number

  • Payment details

  • Billing information

We do not store your complete payment card information on our servers.

For more information, please refer to Apple’s Apple Pay Privacy Policy. https://support.apple.com/en-us/HT203027


Your Privacy Rights

Depending on your location and applicable laws (including GDPR and CCPA), you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information

  • Restrict or object to processing

  • Withdraw consent where applicable

  • Request a copy of your data (data portability)

  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us using the information below.


International Data Transfers

Where personal information is transferred outside your country of residence, we implement appropriate safeguards in accordance with applicable privacy laws.


Children’s Privacy

Our services are not intended for children under the age required by applicable law, and we do not knowingly collect personal information from children.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on our website or within our application, together with the updated effective date.


Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Privacy Officer / Data Protection Officer

Treppan Living Technologies L.L.C.

Website: https://treppanliving.com

Address: HC Floor,

Lake Central Tower,

Marasi Drive, Business Bay,

Dubai – UAE

Ph: 056 411 2024

Email: hello@treppanliving.com

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